Privacy Policy

Xportix ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. Xportix is a brand of ChronoSport USA LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you fill out a contact form, request a quote, or communicate with us, we may collect your name, email address, phone number, company or organization name, project details, and billing or shipping information. If you choose to receive text messages, we may also maintain your mobile number, consent records, messaging preferences, and records of messages sent or received, including delivery status and opt-out requests.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Provide product and manufacturing information
• Process orders, manage production, manage invoices and payments
• Communicate about delivery and provide customer support
• Maintain business records
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

When you have provided the required consent, we may send SMS messages related to your invoices, payment reminders, payment confirmations, and customer service requests. Providing a telephone number or requesting a quotation does not, by itself, enroll you in our SMS program.

3. SMS Privacy and Consent

We do not sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from any other information-sharing arrangement described in this policy and will not be shared with third parties for their independent use.

Consent to receive SMS messages is optional and is not a condition of purchase. SMS consent applies only to the program and purposes disclosed when consent is obtained.

4. Other Necessary Disclosures

We may provide the information necessary to service providers that help us fulfill orders, deliver products, administer billing, or support our customers.

We may also disclose information when required by law or to protect legal rights and prevent fraud. These disclosures do not authorize the sale or sharing of SMS opt-in data or consent for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

• Website functionality
• Performance and traffic analysis

You may disable cookies through your browser settings; however, some site features may not function properly.

6. Third-Party Services

We may use service providers, including Twilio for messaging and Zoho Books for billing-related workflows, to operate our services. These providers may process information only as needed to perform services on our behalf, subject to applicable confidentiality and data-protection obligations. They are not authorized to use SMS consent information for their own marketing.

Other providers that may have access to information only as necessary to perform their services include website hosting providers, payment processors, analytics services, and CRM and communication tools. All such providers are obligated to maintain confidentiality.

7. Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain consent and opt-out records, meet accounting and legal obligations, and resolve disputes.

We use reasonable administrative and technical measures to protect information. No method of electronic transmission or storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at: pepe@xportix.mx

To stop SMS messages, reply STOP to a message from us. For assistance, reply HELP or email pepe@xportix.mx. Opting out of SMS does not cancel an order or change an outstanding payment obligation.

9. International Users

If you access our website from outside Mexico or the United States, your information may be transferred and processed in countries where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or practices. Changes will be posted on this page with the updated date.